Welcome to the website of Rivers of Hope (“Company,” “we,” “us,” or “our”). The following Terms and Conditions of Use (“Terms”) govern your access to and use of our website, located at www.riversofhopes.com, including any content, features, forms, or services offered on or through the website (collectively, the “Site”).
By accessing or using the Site, you agree to be legally bound by these Terms and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you must not use the Site.
Contents
- Use of Website
- Eligibility
- Not Medical Advice
- Protected Health Information (PHI) and HIPAA Compliance
- User Submissions and Communications
- Third-Party Websites and Services
- Intellectual Property Rights
- Disclaimer of Warranties
- Limitation of Liability
- Indemnification
- Governing Law and Jurisdiction
- Modifications to Terms
- Termination of Access
- Children’s Access
- Severability
- Entire Agreement
- Contact Information
1. Use of Website
This Site is intended to provide general information about Rivers of Hope’s non-medical in-home care services. It may include information about our mission, care offerings, team, locations, career opportunities, and educational content. All material is provided for informational purposes only and does not constitute professional medical, legal, or financial advice.
You agree to use the Site only for lawful purposes and in accordance with these Terms. Any unauthorized use or attempted access to secure areas, data scraping, or malicious activity is strictly prohibited and may result in civil or criminal liability.
2. Eligibility
The Site is intended for use by individuals who are 18 years of age or older. By using the Site, you represent and warrant that you are of legal age to form a binding contract and that all information you provide is accurate and complete.
If you are accessing the Site on behalf of another individual (e.g., a family member seeking care), you affirm that you have legal authority to do so.
3. Not Medical Advice
The information provided on this website is intended for general informational and educational purposes only. While Rivers of Hope offers certain healthcare-related services—such as medication administration and Private Duty Nursing—the content on this Site is not a substitute for professional medical advice, diagnosis, or treatment from a licensed healthcare provider. You should never disregard, delay, or avoid seeking professional medical advice due to something you have read on this Site.
Though we employ licensed nurses and trained professionals to deliver specific medical services under authorized care plans, the use of this Site does not establish a provider-patient or physician-patient relationship with Rivers of Hope. Information found here should not be interpreted as forming a clinical diagnosis, treatment plan, or recommendation for any individual.
Private Duty Nursing and Medication Administration Services provided through Rivers of Hope are governed by clinical protocols, state regulations, and under the direction of licensed professionals. These services are designed to support complex medical needs, including condition monitoring, medication oversight, and in-home skilled nursing care. However, any decisions regarding the initiation, continuation, or change in medical treatment or prescription should always be directed to a qualified physician or medical specialist.
You assume full responsibility for how you use the information on this Site and for consulting with a medical professional before making any healthcare decisions.
4. Protected Health Information (PHI) and HIPAA Compliance
Certain areas of the Site, such as referral forms, contact forms, or intake request forms, may prompt you to provide Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
All PHI submitted through our Site is handled in compliance with HIPAA guidelines. For more information on how we use and safeguard your health information, please refer to our Privacy Policy and HIPAA Notice of Privacy Practices, available upon request or during the intake process.
You acknowledge and agree that by voluntarily submitting PHI through the Site, you consent to our use of that information to respond to your inquiry or coordinate services, consistent with HIPAA rules.
5. User Submissions and Communications
If you choose to submit comments, requests, job applications, or other content through forms, email, or messaging systems linked on our Site, you grant Rivers of Hope a non-exclusive, royalty-free license to use such content for purposes including follow-up, service coordination, employment consideration, or marketing (if consented to).
You are solely responsible for ensuring the accuracy, lawfulness, and appropriateness of any information you transmit. We reserve the right to decline or disregard any submission at our sole discretion.
We will never sell or distribute your information to third parties without your consent unless required by law.
6. Third-Party Websites and Services
The Site may contain links to third-party websites or resources, including social media platforms, job boards, or caregiver resources. These links are provided for your convenience only. Rivers of Hope does not endorse and is not responsible for the content, availability, accuracy, or privacy practices of external sites.
You access any third-party website at your own risk and subject to their individual terms and policies. We encourage you to review the privacy statements of all websites you visit.
7. Intellectual Property Rights
All content on the Site, including text, graphics, images, videos, logos, service marks, design elements, and software code, is the property of Rivers of Hope or its licensors and is protected by applicable intellectual property laws.
You may view, print, or download materials for personal, non-commercial use only. Any commercial use, reproduction, modification, distribution, republication, or exploitation of Site content without prior written consent is strictly prohibited.
8. Disclaimer of Warranties
The Site and its content are provided “as is” and “as available,” without warranties of any kind, express or implied. Rivers of Hope disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Site will be uninterrupted, error-free, virus-free, or secure, nor do we guarantee the accuracy or completeness of any information on the Site. Any reliance on the Site is at your own risk.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Rivers of Hope, its affiliates, employees, contractors, agents, licensors, and service providers shall not be held liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to personal injury, wrongful death, loss of data, revenue, or profits, arising from or relating to your use of, or inability to use, this Site, or the performance of the services accessed through this Site, whether based on warranty, contract, tort, negligence, or any other legal theory—even if Rivers of Hope has been advised of the possibility of such damages.
While Rivers of Hope provides medication administration and Private Duty Nursing services through licensed healthcare professionals, our responsibility is limited strictly to the scope of services described in our care plans and service agreements. We do not assume liability for any medical decisions made outside of our direct involvement, nor do we accept responsibility for the outcomes of treatments prescribed or administered by third-party physicians, hospitals, or clinics. All clinical care provided by Rivers of Hope staff is based on best practices, state-regulated protocols, and under appropriate licensure, but we do not guarantee outcomes of medical or nursing interventions.
Additionally, this Site and its content are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied. Rivers of Hope disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
You understand and agree that any reliance on materials or services obtained through this Site is at your own risk. In jurisdictions that do not allow limitations of liability or exclusions of certain warranties, our liability is limited to the greatest extent permitted by law.
10. Indemnification
You agree to defend, indemnify, and hold harmless Rivers of Hope, its affiliates, and its respective officers, directors, employees, and agents from and against any claims, liabilities, damages, costs, or expenses arising out of your violation of these Terms, misuse of the Site, or infringement of intellectual property or privacy rights.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to conflict of laws principles. Any legal action or proceeding related to the Site or these Terms must be brought exclusively in a state or federal court located in Plymouth County, Massachusetts.
You waive any objection to such jurisdiction and venue.
12. Modifications to Terms
We reserve the right to revise or update these Terms at any time. Updates will be posted on this page with a new effective date. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms.
It is your responsibility to review this page periodically for changes.
13. Termination of Access
We reserve the right to terminate or restrict your access to the Site, in whole or in part, without notice, for any or no reason, including if we believe you have violated these Terms or applicable laws.
14. Children’s Access
This Site is not intended for children under 13 years of age. If we become aware that we have collected information from a child under 13 without verified parental consent, we will delete that information promptly in accordance with the Children’s Online Privacy Protection Act (COPPA).
15. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy and HIPAA Notice of Privacy Practices, constitute the entire agreement between you and Rivers of Hope regarding your use of the Site and supersede any prior agreements or understandings, whether written or oral.
17. Contact Information
If you have any questions about these Terms, the Site, or our services, please contact us:
Rivers of Hope
4 Main St, Suite 22
Brockton, MA 02301
📞 Phone: 508.857.0629
📧 Email: admin@riversofhopes.com
🌐 www.riversofhopes.com
